Privacy Policy

INTRODUCTION

This Privacy Policy governs the privacy practices of TWJ Learning Solutions Pvt. Ltd. , the owner and operator of the website www.thelearnstreet.com. The Company specializes in providing educational content through various media such as audio, visual, textual, and physical formats, both live and pre-recorded. Detailed descriptions of these offerings are available in the sales brochures on each specific course page on our Website. Purpose and Compliance This document is published in line with the provisions of the Information Technology Act, 2000, and the rules framed thereunder, which mandate the publication of rules, regulations, and privacy policy on an online portal of the Company. We urge you to read this Privacy Policy carefully before accessing the Website and using our services. Scope and Acceptance In this Privacy Policy, “us,” “we,” and “our” refer to the Company, and “you,” “your,” or “user” refers to anyone who accesses or uses the Website and our services. The protection and security of your personal information are paramount to us, and we have implemented reasonable measures to protect the confidentiality of your information and its transmission through the internet. By using our services and the Website, or by providing us with your information, you agree to the terms of this Privacy Policy. You expressly consent to our use and disclosure of your Personal Information as described in this Privacy Policy and signify your agreement to these terms. If you do not agree with this Privacy Policy, please do not use our services or provide any personal information.
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COLLECTION OF INFORMATION

Personal Information During your access and use of our Website and services, we collect and process various types of personal information you provide. This includes, but is not limited to: ● Identifying Information: Your name, postal address, email address, phone number, gender, photograph, and date of birth. ● Financial Information: Bank account details or other payment-related information. ● Login Information: Your credentials for accessing our services, such as usernames and passwords. Technical and Usage Data ● Device Information: When you access our Website, we collect information about the computer, mobile phone, or other devices you use. This includes your IP address, phone number, internet service details, operating system, device type, and browser identifiers. ● Usage Details: We track the pages you visit on our Website and gather data about your interactions with our services. ● Location Information: We may collect information about your location based on your device settings. Information from Other Sources Third-Party Login Data: If you log in to our Website through external services, we receive information such as your username and profile information from those services, according to their authorization procedures. Cookies and Tracking Technologies We may use cookies, web beacons, tracking pixels, and other tracking technologies to customize and enhance your experience on our Website. These technologies help us understand user behavior, identify preferences, and improve service delivery. All the information we collect from the above sources is collectively referred to as “Personal Information” throughout this Privacy Policy.
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USE OF THE INFORMATION COLLECTED

Use of the Information for Services The primary goal of the Company in collecting the Personal Information is to enable access to and use of the Website and Services by you. We may use the Personal Information provided by you in the following ways: ● To provide access to and use of the Website ● To provide access to and use of the Services ● To observe and analyze usage, diagnose problems and issues, and improve and administer the quality and performance of the Website and Service ● To confirm your identity in order to determine your eligibility to access and use the Website and avail the Services ● Remember the basic information provided by you for effective and efficient access to the Website and Service ● To notify you about any changes to the Website, Services, and this Privacy Policy ● For the purpose of sending administrative notices, Service related alerts, marketing communications and advertisements and similar communication from time to time ● For internal operations such as market research, troubleshooting, project planning, and devising strategies against fraud and other criminal activity ● To enforce the provisions of this Privacy Policy and Terms of Use; and ● To disclose your Personal Information to any of our affiliates or related entities in connection with the operation and management of the Website and Services in accordance with applicable laws. Cookies and IP Address ● Cookies are small portions of information saved by your browser onto your computer or mobile (“Cookies”). Cookies are used to record various aspects of your visit and assist us to provide you with uninterrupted service. ● We may use information collected from our Cookies to identify user behavior and to serve content and offers based on your profile, in order to personalize your experience and in order to enhance the convenience of the users of our Website and Services. ● Most browsers are set to accept cookies by default. You can remove or reject cookies but be aware that such action could affect the availability and functionality of the Website. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis. ● You acknowledge and agree that third party service providers may use Cookies or similar technologies to collect information about your pattern of accessing and using the Website and availing the Services, in order to inform, optimize, and provide advertisements based on your visits to the Website and general browsing pattern and report how the third party service provider’s advertisement impressions and interactions with these impressions and services are in relation to your visits on such third party’s website. ● We neither have access to, nor does the Privacy Policy govern the use of Cookies or other tracking technologies that may be placed by third party service providers on the Website. These parties may permit you to opt out of tailored advertisement at any time, however, to the extent advertising technology is integrated into the Website and Services, you may still receive advertisements and related updates even if they or you choose to opt-out of tailored advertising. We assume no responsibility or liability whatsoever for your receipt or use of such tailored advertisements. ● We may use any data that is automatically captured by the cookies on our Website and Services including your device name, operating system version, configuration of the application, time, and date of your use of the Website and Service, IP address and other such related statistics. Every computer/mobile device connected to the internet is given a domain name and a set of numbers that serve as that computer’s or device’s IP address. When you request a page from any page within the Website, our web servers automatically recognize your domain name and IP address to help us identify your location. The domain name and IP address reveal nothing personal about you other than the IP address from which you have accessed the Website.
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SHARING OF INFORMATION

Sharing Other than as mentioned elsewhere in this Privacy Policy, we may share aggregated demographic information with third parties. This is not linked to any Personal Information that can identify an individual person. We will however not be liable for transfer of any Personal Information resulting from failure of third-party service providers, cyber-attacks or terrorism or any other event beyond the Company’s control. Consulting We may partner with another third party to provide certain specific services if required. When you sign-up for such services, we may share such Personal Information that is necessary for the third party to provide these services. Our contractual arrangements with such third parties restrict these parties from using Personal Information except for the explicit purpose of providing the specific services agreed to be provided by such third parties. Targeted Advertising You expressly acknowledge and agree that we may also share or transfer information (including Personal Information) in relation to your browsing history, cache, IP address and domain name to third-party service providers, for the limited purpose of allowing or permitting such third-party service providers, including social media websites to map similar audiences and display advertisements and notifications on websites across the Internet, based on the information that is collected by us. Personal Information may also be shared or transferred to optimize and display advertisements based on your past preferences and visits to the Website. We do not allow any unauthorized persons or organization to use any information that we may collect from you through this Website. Regulatory Disclosures We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. Thus, we may access, use, store, transfer and disclose your information (including Personal Information), including disclosure to third parties such as government or law enforcement officials or private parties as we reasonably determine is necessary and appropriate: (i) to satisfy any applicable law, regulation, governmental requests or legal process. (ii) to protect the safety, rights, property or security of the Company, our Services, the Website or any third party. (iii) to protect the safety of the public for any reason. (iv) to detect, prevent or otherwise address fraud, security or technical issues. (v) to prevent or stop any activity we consider to be, or to pose a risk of being, an illegal, unethical, or legally actionable activity. Such disclosures may be carried out without notice to you. Referrals When you e-mail/message a Service available on the Website to a friend, you and your friend’s names and email addresses/numbers are requested. This ensures that your friend will know that you have requested that we send them an e-mail/message. Your email and your friends’ email addresses will only be used for this purpose unless permission is otherwise granted. Link to Third Party Websites The Website and Services may contain links which may lead you to other websites, applications and services offered by third parties. Please note that once you leave the Company’s Website and Services, you will be subjected to the privacy policy of such other third parties. The linked websites, applications and services are not necessarily under our control. Please be aware that we are not responsible or liable for the privacy practices of such third parties. We encourage you to read the privacy policies of each and every such third party. If you decide to access any of the third-party websites, applications, and services, you do this entirely at your own risk.
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SECURITY OF INFORMATION

● We have put in place necessary security practices and procedures to safeguard and secure your Personal Information against unauthorized disclosure and use. We only process Personal Information in accordance with this Privacy Policy. Access to your Personal Information is limited to employees, agents, or partners and third parties, who we reasonably believe will need that information to enable the Company to provide Services to you. However, we are not responsible for the confidentiality, security, or distribution of your Personal Information by our agents, partners and third parties. ● In using the Website and Services, you accept the inherent security implications of data transmission over the internet. Therefore, the use of the Website and Services will be at your own risk, and we assume no liability for any disclosure of information due to errors in transmission, unauthorized third-party access or other acts of third parties, or acts or omissions beyond our reasonable control and you agree not to hold the Company responsible for any breach of security. ● In the event we become aware of any breach of the security of your information, we will promptly notify you and take appropriate action to the best of its ability to remedy such a breach.
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EXCLUSION

This Privacy Policy applies exclusively to information collected by TWJ Learning Solutions Pvt. Ltd. through the Website and our courses. It governs the Personal Information outlined in the “Collection of Information” section and is subject to the Terms of Use available on our Website. This policy does not cover: Information in the Public Domain: Any information you provide that is available in the public domain. Unsolicited Information: Information you provide voluntarily through the Website, courses, or any other means, including but not limited to, posts in public areas of the Website. Such information will be considered non-confidential, and we may use or disclose it without any limitations.
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RIGHT TO WITHDRAW CONSENT

● Withdrawing Consent: You have the right to withdraw your consent for the collection, use, and disclosure of your Personal Information at any time. This can be done by sending a written request to www.thelearnstreet.com. ● Effect of Withdrawal: Upon withdrawal of consent, we will cease processing your Personal Information, except where we have other legal grounds to continue processing under applicable laws. We will address your withdrawal request in a reasonable timeframe.
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DATA RETENTION

● Retention Period: We retain Personal Information only as long as necessary for the purposes it was collected and as permitted by law. ● Post Account Deletion/Withdrawal of Consent: If you delete your account or withdraw consent, we may retain your Personal Information as required for legal and regulatory obligations, dispute resolution, fraud prevention, enforcement of agreements, and other legitimate business purposes
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RIGHT TO CORRECTION

● Access to Personal Information: Users have the ability to access their Personal Information provided on the Website. ● Responsibility for Accuracy: You are responsible for ensuring the accuracy of the Personal Information you submit. We rely on you to provide accurate, up-to-date information and to notify us of any changes. ● Correction Requests: If you need to correct or update your Personal Information, please send a request via email to info@twjlearningsolutions.com. We are not responsible for the accuracy of information initially provided by you.
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OPT OUT PROCEDURES

● Unsubscribe Options: You have the option to opt out of receiving marketing and certain other non-essential communications. This can be done by clicking the “unsubscribe” link in emails or by sending an opt-out request to info@twjlearningsolutions.com. ● Scope of Opt-Out: Opting out pertains to non-critical communications and does not affect essential account-related notifications.
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NOTIFICATION OF CHANGES

● Updates to Privacy Policy: We may occasionally update this Privacy Policy to reflect changes in our information practices. Such changes will be notified through the Website or via email ● User Responsibility: It is your responsibility to periodically review this Privacy Policy for any updates or changes ● Acceptance of Changes: Continued use of the Website and our services after changes to the Privacy Policy have been posted will constitute your acceptance of such changes
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